Complaint Review: Ocean Star International - OSI International Shipping - Coral Springs Florida
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- Author Not Confirmed
- Ocean Star International - OSI International Shipping 10880 Wiles Road, Coral Springs, Florida United States of America
- Phone: 954.753.4533
- Web: http://www.osishipping.com/
- Category:
Ocean Star International - OSI International Shipping http://www.osishipping.com/ Ocean Star International is a Scam. Don't trust them. Coral Springs, Florida
*Author of original report: What really happend at the end was very satisfactory...so please ignore my first report
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OSI is not a real company or a real corporation. It is a family business by a few guys down in Florida.
I was in a search of a good shipping company to ship my furniture from a storage in CA to France. OSI with all the good reviews and a competitive price ( which turned out to be all fake) was the one I chose to do this shipment for me. They quoted me a price of $2,700 to ship a studio worth of furniture and they said they would do this in 5-6 weeks. After I gave them access to the storage and they went and picked up my furniture and after 5 weeks they called me and said that it would actually cost me $5,100 to do this shipment and it would probably get to me in 2-3 months.
They said if I wanted my furniture back, I had to pay them $2,500 for the cost of picking up my furniture and when I said this does not sound right, they said "well you should have asked about the process before you gave us access to your storage".
Basically, it is now 4 months since they have all my furniture , they do not send me any contract for me to know what the charges are and why I have to pay over $5,000 , they have kept all my furniture as hostage , I have no idea where my furniture is.
If you are a lawyer and need to get in touch with me please feel free and I give you the more detail explanation with all the evidences that I have.
A Federal Marin Commissioner is also looking at this for me, but she told me that they have very very bad reputation and a lot of complaints against them and FMC is trying to suspend their license for their lack of honesty and ethics
This report was posted on Ripoff Report on 01/29/2010 10:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ocean-star-international-osi-international-shipping/coral-springs-florida-33076/ocean-star-international-osi-international-shipping-httpwwwosishippingcom-ocean-st-561827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
What really happend at the end was very satisfactory...so please ignore my first report
AUTHOR: nKordestani - (United Kingdom)
SUBMITTED: Thursday, March 11, 2010
After some miscommunication we finally resolved the issue. It turned out that I actually did have more volume than I was originally quoted for, but the length of time it took to get what is a called a Dock Receipt from the warehouse worried me and I may have jumped the gun and made some allegations before verifying all the facts. I was very upset about the fact the price had gone up so much, but after reviewing my quote and seeing the dock receipt, I now understand the difference in volume actually costs a lot more for the ocean freight, fuel, packing, loading, etc..
After doing some research, I found out the company is incorporated. You can check this out at: www.sunbiz.org and they are in good standing with the Federal Maritime Commission (FMC).
You can call and check with them at:
Federal Maritime Commission
800 North Capitol Street, N.W.
Washington, DC 20573
Phone: (202) 523-5807
After settling on a fair price, I received all my stuff in perfect condition and there was no loss or damage to anything. From what I saw on the finished job, I can tell that their operation is very professional and again I was very impressed with how the goods were packaged and received. I was a bit harsh initially because of the dispute we had in volume and the time it took to resolve it, but it all worked out fine in the end.
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