Report: #1041027

Complaint Review: Ocwen Loan Servicing

  • Submitted: Fri, April 05, 2013
  • Updated: Thu, April 11, 2013
  • Reported By: knsatx — San Antonio Texas
  • Ocwen Loan Servicing

    West Palm Beach, Florida
    United States of America

Ocwen Loan Servicing Ocwen Customer Service an Oxymoron West Palm Beach, Florida

*Consumer Comment: Head for the Hills

Show customers why they should trust your business over your competitors...

I have been talking to these idiots for over a month. Cant get any firm answers about receipt of my March payments. They wont let me pay for April until March is resolved. What the???

I had 2 loans transferred over from Homeward Residential in Feb 2013. First off, nobody in Customer Service can speak English. Secondly, they are no help at all. They only repeat everything I say to them over and over. Put me on hold to "check details" of my account. Then come back with no info.

I have made numerous calls every week for over a month. Even faxed written payment confirmation docs to them with no return response. Asked to speak with Supervisor with no luck. Does anyone wear a suit in this company?

Finally realized I am dealing with suspicious characters. Deided to check reviews. Wow!! Its not my imagination. These guys seem to be a bunch of "polite" crooks. There is not even a way to communicate with their website. I am feeling helpless. The frustration is excrutiating. I am fearful of my credit and mortgage security. Any advise out there?
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#1 Consumer Comment

Head for the Hills


Start packin your bags. It's the beginning of the end. Nothing left to do but Run,Run,Run.....just run.
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