Report: #1138458

Complaint Review: Ocwen Loan Servicing,LLC

  • Submitted: Sat, April 12, 2014
  • Updated: Tue, April 15, 2014
  • Reported By: Karin — Ellsworth New Hampshire
  • Ocwen Loan Servicing,LLC
    P.O. Box 24737
    West Palm Beach, Florida

Ocwen Loan Servicing,LLC NationStar Mortgage Ocwen is the MODERN DAY MAFIA!!! I am about to lose my house because they modified me sold me lost document and now my monthly payment is doubling these people need to ROT IN HELL NEVER MIND GO TO JAIL West Palm Beach Florida


*REBUTTAL Individual responds: Ocwen President/CEO info

Show customers why they should trust your business over your competitors...

Our loan was transfersed to Ocwen several years ago. We were victims of predatory lending coming from another corupt Mtg Co Taylor Bean and Whitaker who were closed down we think.  We tried for 2 years to modify with Ocwen they had us crazy with the endless phone merry go round only to be disconnected evey time!!!We spent hours on the phone.Sent in endless documents, hardship letters costing alot of money we did not have.Our stress was incredible.No one to get in touch with.We had our things in boxes . Pets given away in heartbreak. We had an auction date.We contacted the NH Banking Department and a gentlman from that department at the very last second put pressure on Ocwen and we got an in home Mod.Well that was wonderful.A payment we have been making eversince 1177.oo monthly.Still high but we did it    .Then Ocwen sold us to Nationstar 6 months later. We continued to pay the new amount every month with document to prove this. 2 months ago we recieved a letter from Nationstar saying our already escrowed amount about 300. a month was in deficit of almost 12,000 Dollars. Our new monthly payment was giong up to 2300.00.More than double!!!  Our taxes and insurance have always been escrowed in and are paid to date .We pay about 300. a month wich covers our escowed taxes and insurance.We asked for an investigatin into this with a Sam From Nationstar. He said that Ocwen did not modify our loan the right way and that he saw sveral other thing that werent right.He said he would send us to resolution???Well 2 days ago Nationstar sent us an Email saying we did indeed owe this and they have NO proof or documents from Ocwen.We dont know what to do .We couldnt afford that much.We have many documents.We are running out of time. They want to make us move.They arwe the new modern day Mafia.

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This report was posted on Ripoff Report on 04/12/2014 11:48 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion


AUTHOR: Dana Shafman at END Consulting - ()

Hi Karen,

I routinely look for posts to answer in hopes that it will not only bring optimism to those homeowners and borrowers in distress but also some basic information to assist in fighting the banks that are "too big to fail" but yet don't appreciate the bailout that we provided in their time of need.  The debt collectors like Ocwen and Nationstar are simply just scumbags but they can be beat at their own game too just like the big banks can be defeated.  

It pains me that you have fallen victim to the unfair, deceptive and abusive practices of Ocwen and Nationstar (the current biggest offenders in the industry) but you do have rights and I would be more than happy to educate you as to how to fight for your rights.  My firm routinely seeks out complaints online so that we can educate as to how to fight back on our weekday show called "The Daily Complaint" where we review a complaint and how to tackle it successfully.

Our firm presently has a plethora of files at both Ocwen and Nationstar with many coming in complaining of escrow abuses such as yours.  In fact, I have a case in my office right now that I highlighted last week on "The Daily Complaint" where the escrow is going up so high that it is doubling my client's payment yet her taxes and insurance have not increased...she is also current on her account like you.  We have requested all the documnetation that the servicer (in this case it is Ocwen) used in determining the increase and we will utilize those documents to file complaints against Ocwen for illegal practices and collection with the FDIC as well as other regualtory agecnies to include the CFPB and FTC.  We have advised my client to obtain copies of her insurance and property taxes to corroborate her defense of the fraudulent escrow adjustments. You can contact me via email or website or via phone as I would be mroe than happy to contact Nationstar on your ebhalf since I have already spoken with them multiple times today on behalf of my current clients.

In fact, END Consulting (my firm) is working with an Investogator for a NY Law Firm that is seeking participants for a class action lawsuits against Ocwen (Nationstar in the future) for escrow violations just like yours; I can put you in touch with him immediately if you want to send me an email.

END Consulting is a full service strategic debt and credit consulting firm started in 2006 with expertise is debt negotiations coupled with an exceptional track record of strategic consulting to include the real estate industry with a formidable business foundation.  We have successfully assisted over 100 clients in the past year alone in achieving desired results with regard to their mortgage loan(s) by stripping down the validity of the debt and forcing the lender or servicer to work with our clients to provide ethical, legal and affordable mortgage workout solutions.  The results that we negotiated for our clients were not on the table for most when we took on the client as it took regulatory muscle and aggressive communication to achieve the desired debt restructuring resolutions.

I would be happy to elaborate for anyone as we always offer free consultation until we can determine if we can assist you to include contacting the bank and/or servicer for you for free to uncover the options that exist for you in this situation. You can reach me via email at Dana at ConsultingEND dot com or via the web at ConsultingEND dot com. I have had the pleasure of restructuring millions of dollars in debt and helping hundreds of firm is exceptional at what we do!

Every new beginning comes from some other beginning's END!

Dana Shafman (((redacted)))


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#2 REBUTTAL Individual responds

Ocwen President/CEO info

AUTHOR: dana - ()

President / CEO

William C. Erbey

Ocwen Loan Servicing, LLC.

12650 Ingenuity Drive

Orlando, Fl. 32826

phone (561) 682-8520

phone (407) 737-5000



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