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Ripoff Report | Offerpal Media In Review - Freemont, California
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Report: #580271

Complaint Review: Offerpal Media Inc. - Freemont California

  • Submitted:
  • Updated:
  • Reported By: iluvdragnz — Buffalo Kentucky United States of America
  • Author Not Confirmed What's this?
    • Why?
  • Offerpal Media Inc. 161 Mission Falls Dr. Freemont, California United States of America

Offerpal Media Inc. Refused to acknowledge that I even existed after I completed an offer for 3420 "hall Passes". Freemont, California

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This company handles the outside offers for a game I play on FaceBook.  I took the offer from Disney DVD's to earn 3420 hall passes.  The company never answered to let me know it got confirmation.   Contacted them, they wanted confirmation.  Sent the confirmation. No response.  Sent second time, no response.  I went to site and checked on missing passes. Their response:" Your Customer Service inquiry is being reviewed. We appreciate your patience."  This has been since 2/22/10.  A little excessive, or fraud?

This report was posted on Ripoff Report on 03/12/2010 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/offerpal-media-inc/freemont-california-94539/offerpal-media-inc-refused-to-acknowledge-that-i-even-existed-after-i-completed-an-offer-580271. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Help with your Customer Service Issues

AUTHOR: matt_mcallister - (United States of America)

SUBMITTED: Monday, March 15, 2010

POSTED: Monday, March 15, 2010

Hi "iluvdragnz" -- I'm sorry you've gotten no response from our customer service team. I assure you we take all complaints seriously. If you send me an email to matt.mcallister @ offerpal.com (remove the spaces), I'll make sure we escalate your inquiry.

Thanks,
Matt

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