Complaint Review: Omnitech Support
Omnitech Support Unethical practices?? Fearful for my internet security. Los Angeles, California
*UPDATE Employee: We, at OmniTech Support, are not a scam and do not engage in ripping off people; we provide cost-effective support to many thousands per day. We do not do any phishing or any other unethical practices
*Author of original report: Update
I described the problem at which time she asked to allow remote access to my computer, to which I consented (permission given for One Time Only, thank goodness). She then asked me to log into my email account through a login that I had not seen before. Well, surprise, surprise, it did not accept my password and she asked me to give the password on the chat. Stupidly, I did so, with red flags going off in my head, as I have always considered myself to be pretty savvy in this area, but for the first time in my 20 years on the internet, I did so, still thinking that this was a direct link from Microsft (silly silly me....I am still kicking myself!)
After a few minutes, she reported that I had a polymorph virus which could be cleaned for a nominal fee, and when I asked about this fee, she proceeded to describe this Assurance program, for $299.00.
I may be slow, but not dead, and at this time I questioned where on the Microsoft site I could find this Assurance Program, and I know that at one point I asked if I was chatting with a Microsoft technician. The answer I received, was a generic one of sorts, and instead of being led to a Microsoft site, I was brought to the Omnitech site.
Within a very short period of time, the ability to add a statement to the chat box had terminated.
After approximately 20 years on computers, I can honestly say I immediately felt a sense of dread that both my email and my internet security had been compromised. I have closed my Windows Live Mail account, I contacted my ISP and had my password changed, and I am in the process of scanning my computer with numerous scanners to ensure that my computer has not been compromised.
When I did a search on this company, and I have found very little (not even Wikipedia!).
In my humble opinion, be afraid!
This report was posted on Ripoff Report on 06/22/2012 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/omnitech-support/los-angeles-california-/omnitech-support-unethical-practices-fearful-for-my-internet-security-los-angeles-ca-901393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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