Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #870918

Complaint Review: one guard - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Malachi — Plano Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • one guard Internet United States of America

one guard http://www.oneguardhomewarranty.com/ Rip Off, Lied, Did not Honor Deal, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Less than a month after moving into my new home, my Air Conditioning Unit failed (after passing inspection.)  I called a 3rd party AC person and the Warranty company to come review my claim.  The Warranty people at One Guard had a local gentleman come review what was wrong with the Unit.  The Damages to the Unit at the time were claimed to total around 800 dollars, but only 400 to the Warranty company. After almost a week of getting the run around from One Guard, They claimed that the cause of this was a pre-existing condition and they were  not at fault, but would "help me out" and split the 400 dollars with me.  After a 69.00 Warranty fee and 202.00 Dollars (split with one guard home warranty) I assumed my A/C was fixed and my fiance and I could continue our lives. Less than one week later, the AC stopped working again and the Warranty people sent the Same AC company back out to review what was wrong.  Turns out the leak was in another part of the unit that is covered under the manufacturer and they would see what they could do even after one of their reps said "We will get it taken care of for you though. :)."  Well, that was a complete lie.  I got the run around for another four days (in Texas heat) and then they came back and said that there was nothing they could do to assist me.  So, not only did the company not do anything to help, they cost me even more money than they would have if they hadn't helped in the first place. Now, I am out the 271.00 and another 1183.00 to get the part fixed locally.  This is a disgrace and they are liars.  I have records of email communication where they said they'd help get it fixed. 

This report was posted on Ripoff Report on 04/19/2012 01:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/one-guard/internet/one-guard-httpwwwoneguardhomewarrantycom-rip-off-lied-did-not-honor-deal-interne-870918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now