Report: #209881

Complaint Review: Onlingo Spanish

  • Submitted: Thu, September 07, 2006
  • Updated: Thu, September 14, 2006
  • Reported By: Concord North Carolina
  • Onlingo Spanish

Onlingo Spanish ripoff, dishonest charging of my account. Internet *EDitor's Suggestions on how to get your money back into your bank account!

*UPDATE Employee: We have cancelled your account.....

Show customers why they should trust your business over your competitors...

My name is Justin and im not very happy with onlingo spanish!! When I read about onlingo spanish I thought it would be a quick way to learn spanish so I could speak to everyone at work. On the website it tricked me!?! Stating that I would only have to pay $5.95 for shipping and handling and I would receive the CD's for free. It didnt state that everything you were agreeing to was a membership on the last page of the agreement. It also didnt state on the last page that if you dont cancel this agreement within 30 days then your account will be charged.

The first charge to my account was $5.95(7/24/2006). The second charge was $69.95(8/11/2006). The third charge was $76.90(9/6/2006). I almost had a check bounce because of the last charge!! Its a good thing I found out before the check had cleared.

I think that onlingo spanish is a crime. Sure you stated this in the agreement. 9 times out of 10 people are not going to read deep into the agreement because usually people trust others.

The sad thing is they can getaway with this crime and I think that onlingo spanish company is very very very...very LOW! Stealing people's money for what they didnt read! Thank you.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Justin S
Concord, North Carolina

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

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This report was posted on Ripoff Report on 09/07/2006 07:58 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

We have cancelled your account.....

AUTHOR: Corri - (U.S.A.)

Hello Justin,

We have cancelled your account with Onlingo as of today. Your billed not be billed or shipped anything further.

We are happy to work with you to resolve this situation. Since we had not heard from you we were unaware that you were unhappy. We do require that you check a box stating that you have read and agreed to the Terms and Conditions before your order can go through, however we understand that you are stating that you did not read over these and are now requesting a refund.

Please contact our Customer Support Department at 800-949-6880, and we will be happy to assist you further.

Onlingo Customer Support
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