Report: #915215

Complaint Review: Ontel Products - Internet

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Submitted: Fri, July 20, 2012
Updated: Fri, July 20, 2012
Reported By: Steve46123 — Avon Indiana United States of America

Author Confirmed

Why?

Ontel Products 21 Law Drive Internet United States of America

Phone: 1-855-876-1816
Web: ontelproducts.com
Category: On-Line Stores

Ontel Products 11 days and product still not shipped. Internet

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Called to inquire why Dream Lites product had not shipped 11 days after ordering. Was told by a person, who could barely speak English, that an extra "Mystery Gift" was out of stock. Requested that the order be shipped without the stupid Mystery Gift because it was a birthday gift. Also told the rep I would pay extra for RUSH shipping so I could receive it before the bday party. Told they didn't offer rush delivery although it is advertised on their website. Cancelled order only to find they debited my account 2 days after the cancellation. Ontel has my money and I have NO product. BEWARE This company is a ripoff!

Report Attachments:

This report was posted on Ripoff Report on 07/20/2012 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ontel-products/internet/ontel-products-11-days-and-product-still-not-shipped-internet-915215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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