Report: #1096960

Complaint Review: Orbitz - Select State/Province

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Ripoff Report is Xcentric Ventures

Submitted: Mon, November 04, 2013
Updated: Tue, November 05, 2013
Reported By: Unjust Service — Maryland

Author Not Confirmed

Why?

Orbitz Select State/Province USA

Phone:
Web:
Category: Air Travel

Orbitz Misinformed by Orbitz Rep Internet

*UPDATE Employee: Orbitz

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I planned a last minute flight reservation . I called orbitz to confirm there would be NO cancelation or rebooking fee(s) , the gentlemen @ orbitz confirmed with me two or three times, no additional fees to rebook.

I then called orbitz to rebook, I was told my online flight reservation would NOT be reusable, since there is $200 rebooking fees!!!!! I was so upset, since I had CALLED prior to booking the flight. NEVER will we use or recommend orbitz!

This report was posted on Ripoff Report on 11/04/2013 07:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/orbitz/select-stateprovince/orbitz-misinformed-by-orbitz-rep-internet-1096960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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0Author

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#1 UPDATE Employee

Orbitz

AUTHOR: Custrelsgal - ()

SUBMITTED: Tuesday, November 05, 2013

POSTED: Tuesday, November 05, 2013

Hi,

My name is Lynne. I’m a member of the Orbitz Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and include the Orbitz Confirmation/Locator number, so that I can investigate further.

Thank you for your patience, and I look forward to hearing back from you.

Sincerely,

Lynne

Orbitz Customer Relations

Chicago, IL

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