• Report: #268689
Complaint Review:


  • Submitted: Sun, August 19, 2007
  • Updated: Sun, August 19, 2007

  • Reported By:jacksonville Florida
overstock.com Internet U.S.A.

Overstock.com Defective product Usa Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I ordered an air purifier from Overstock.com. We had used the unit one night to filter cigarette smoke out of the room (about 6 cigarettes smoked total). the next day when we turned the unit on there was a strong odor of smoke comming out of the machine. Three days later you could smell the scent of cigarettes comming out of the machine. I contacted the company about the defective product and was told (c/s rep. Christine) that the product was not "defective" it just did not live up to my expectations. I tried to explain that my expectations of an air purifier was that it would remove odors from the room not just process them and send them back into the room again. I stated to the c/s rep that because the unit does not remove odors it is defective.

Christine told me overstock.com would only consider this unit defective if it did not run at all and the fact that it didn't remove odors was just the unit not living up to my grand expectations. She stated they would not charge me for restocking but I had to pay for return shipping. Beware of what you buy from this company because they do not stand behind what they sell.

jacksonville, Florida

This report was posted on Ripoff Report on 08/19/2007 07:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/overstockcom/internet/overstockcom-defective-product-usa-internet-268689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Overstock.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?