• Report: #967388
Complaint Review:


  • Submitted: Sat, November 10, 2012
  • Updated: Sat, November 10, 2012

  • Reported By: Ripped Off — Los Angeles California United States of America
6655 Shelbourne Rd Shelbourne, Vermont United States of America
  • Phone: 1888-518-2327
  • Web:
  • Category: Customer


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Terrible company! Unsatisfied with their customer service. They don't go out of their way to work with you and make the customer happy. They rip you off and then hang up on you or leave you on hold for way too long if you're calling in a return or complaint. They don't offer any credits on personalization even though their product was at fault. They goofed up my order and was entirely their fault because I received something entirely different than what I placed an order for. Their sizes run WAY TOO BIG! I will NEVER shop here again as they have too many restrictions. Don't care to make the customer happy. Terrible company, terrible customer service! Don't waste your time here at all!

This report was posted on Ripoff Report on 11/10/2012 10:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pajamagram/shelbourne-vermont-05482/pajamagram-unfair-poor-customer-service-money-stealers-shelbourne-vermont-967388. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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