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Report: #1162728

Complaint Review: PAYLEASE - SAN DIEGO California

  • Submitted:
  • Updated:
  • Reported By: HOWARDSHORE — CULVER CITY California
  • Author Not Confirmed What's this?
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  • PAYLEASE 9330 SCRANTON ROAD SAN DIEGO, California USA

PAYLEASE scam, conartist, ripoff, fraudulent, illegal, liars, dishonest, phoney, fake, rude, poor customer service, untrustworthy SAN DIEGO California

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Scam  Scam  RipOff  RipOff  Do NOT Use This Company 
.....unless You like to be Scammed and Ripped Off.....

I was referred to use this company through my property management association called Coast Management to use my credit card in order to pay my various, necessary assessments and monthly homeowner's association monthly dues and What a Big Mistake it was!

They told me that their transaction fees would be Very Low and that was NOT TRUE!

When I tried yesterday to make a payment in order to pay for a $708.00 assessment to pay for termite extermination, this company tried to Illegally and Fraudulently charge me $9.95!

Are they Freakin' Crazy or What?

That is so d**n Expensive!

When I pay for my monthly electrical bill to Southern California Edison, I Only pay a $1.50 to $1.75 transaction fee and NO more, regardless of how much the bill is.

Furthermore, to make matters worst, when I did try to make the $708.00 payment to PayLease, their fee was NOT $9.95 as I was told.

Try $37.33!

Can you believe it?

What a Scam and Illegal Operation that they are Running and Getting Away With So Far, Until Further Notice!

Here is a copy of the proposed transaction, even though I did NOT submit it.

Home One-Time Payment Recurring Payment Payment History My Payment Methods My Profile Help
Property:
Huron Hacienda Heights - 3138 Huron Ave
Property Management Co:
CoastManagement.net
ONE-TIME PAYMENT
Account Number: COA-HHH-00005-1 Association: Huron Hacienda Heights - 3138 Huron Ave
Need Help? Click here for Support
1 Payment Amount 2 Payment Method 3Review & Submit 4Receipt
I, HOWARD S, confirm that the payment information below is correct and authorize PayLease on 07-16-2014 to debit the account below for $735.38.
Previous
Payment Amount Edit
Payment amount:  $698.05
Processing Fee:  $37.33
Total:  $735.38
Payment Details Edit
Card Type  American Express
Card Number  #2007
Name on Card  HOWARD S
Payment Recipient 
Company: CoastManagement.net
Address:  Huron Hacienda Heights - 3138 Huron Ave  City:  Culver City
State:  CA  Zip Code:  90232
Please be advised that attempted chargebacks for Non-Fraudulent transactions through the PayLease system will be subject to criminal investigation and these individuals will be prosecuted to the fullest extent of the law.
E-check Transactions: In the event that my bank returns this transaction for Insufficient Funds (NSF), I authorize PayLease to assess and process an automatic $25.00 NSF Fee to the same account from which this payment was initiated.

I Honestly do NOT know how this company stays in business and they think that they are Honest!

Get Real!

Lastly, I did write to the company to complain about their Very High and Intense Fees, including their Increased  Fees of ($37.33) and I only had the opportunity to speak with Mr. Pete Z., the Chief Compliance Officer of the company and here is his response relating to his Bogus $9.95 Fee to use your Credit Card which is NOT even True!

---------- Forwarded message ----------
From: Pete Z 
Date: Wed, Jul 16, 2014 at 7:57 PM
Subject: Re: PAYLEASE VERY SERIOUS COMPLAINT!
To: Howard S

Dear Mr. Shore,

As Mr. Waters explained to you, PayLease offers a service that allows people to make online rent or HOA payments using their bank accounts for a fee of $2.95.  This is our most popular service and it is a reasonable alternative to the $9.95 fee we charge for telephone transactions.  Unfortunately, we will not waive the $9.95 fee for taking your transaction by phone, nor will we give you a $1.75 fee for conducting your recurring transactions online.  If those are your conditions for doing business with us, we respectfully choose to decline your business.

We understand that people have many options for making their rent and HOA payments.  While we work hard to make our service appealing to a broad range of people, we also understand that our service is not likely to appeal to everyone.  We wish that it wasn't the case, but it is clear that our service does not appeal to you.  You do, however, have other options for making your payments, which include paying by check without a fee.

Thank you for letting us know how you feel.

Respectfully,  

Pete Z.
Chief Compliance Officer
PayLease
paylease.com
==================================================­============
Furthermore, I did try to contact Mr. Pete Z. one more time about his $37.33 Fee in order to discuss Why it is NOT the $9.95 Fee in order to process Credit Cards that he claimed in his initial letter and this was his Response.

Pete Z.
8:22 PM (24 minutes ago)

to me 
Dear Mr. Shore,

As I said, we respectfully choose to decline your business.  You have other options for making your payments and I will consider this to be our last communication with you.

Respectfully,   

Pete Z.
Chief Compliance Officer
PayLease

It is obvious that this is NOT an Honest Company to do Business with and I would Warn anybody out there to Please Stay Away From Them!

Thank you.

This report was posted on Ripoff Report on 07/17/2014 04:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paylease/san-diego-california-92121/paylease-scam-conartist-ripoff-fraudulent-illegal-liars-dishonest-phoney-fake-ru-1162728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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