people media site communication with other individuals does not work properly Internet

 On their ldsPlanet site thier internal communications does not work properly.   A oersons profile will say they are online  and the communications messenger will say they are offline.   this happens while you are chatting and other times when you know person you are trying to connect with is online.

At approx 11:30 pm on 9/18/2013 I tried to communicate with a person I knew was onlin as she was reviewing my profile while I was writing her a message.    They have tried to tell me I need to refresh all pages when this happens.   I sign off sight and wait a few minutes and sign back on and get the same results.

I am possibly interested in filing a class action lawsuit on behalf of all members on all their sights who have had this same problem.   They have about 15 to 20 dating sights and i believe many may have this same problem.    They are supposed to be dating site and they reccomend the use of interal site communications but this cannot happen if it does not work properly.