Complaint Review: Perfect Nutra Solutions - Mooresville North Carolina
- Perfect Nutra Solutions 532 Patterson Ave Ste 100 Mooresville, North Carolina United States
- Phone: 888-728-5208
- Web:
- Category: Cosmetics, Beauty aids, skin/eye seriums, Skin care product, skin care/facial cream, Facecream and eye lift
Perfect Nutra Solutions They did not inform me I was signing up for anything. He assured me I was only paying shipping/handling for a face cream and eye serum. Nothing else. Mooresville North Carolina
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I clicked on a link for eye serum and face cream. I started filling out the form on line but decided against it and never finished it/submitted it. They called me on the phone and asked if I was still interested and that I did not submit the order. I asked him what it was for exactly and he replied that I was only paying the $10.94 for shipping and handling. I asked 3 times if it was for anything else and he told me that is was only for the eye serum and face cream. That it was a 30 day free trial. He did say that I would have to call to cancel, but gave me no specific date and led me to believe that I had 30 days.
Never once did he tell me they would be charging my account and sending me products in the mail. I did call the company to cancel on 2/26/18 and spoke to Ann. I explained the above conversation to her and that I was never given a time except for the 30 day and that I couldn't of called due to catching the flu and fell extremely ill. She cancelled my order that they charged for on Sat. and also the second one from yesterday. I recieved emails stating they gave me a credit of $44.89 and $49.97. She stated she couldn't give me a full refund only a 50% discount. I have to watch my bank account and as soon as they post I have to dispute them. When I spoke to the dispute dept at my bank yesterday they stated there are no credits from this company to my account only the 2 charges of $99 and $89 that are pending.
This report was posted on Ripoff Report on 02/27/2018 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/perfect-nutra-solutions/mooresville-north-carolina-28115/perfect-nutra-solutions-they-did-not-inform-me-i-was-signing-up-for-anything-he-assu-1431480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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