Pinnacle Automotive Protection Dennis Swindle Liars, Crooks, Swindlers, Masterful Manipulators Dupo Illinois

My husband and I both purchased a waranty ciontract from Pinnacle, but at different times.  He had purchased his first and never had a problem with his car so he never had filed a claim before I purchased mine.  Once he filed his first claim we knew we were in trouble.  He had to fight to get the service he needed done to his car for days before the brokered a deal. 

the problem is that we were supposed to be covered from Bumber to Bumper like it says online and how it was explained over the phone.  The Agent specifically said that "everything was covered bumper to bumper, expect normal wear and tear".  This was obviously a lie.  I have tried on three different occassions to have work done on my vehicle all of which was denied.

The latested is a cylinder, purge and the air conditioner, which they tell me is not covered.  Previosly there was a problem with the transmission, and yet again they refused to honor the contract.  It doesn't matter who you speak with on the phone, everyone is apologetic, but not willinging to honor their own contract.

My husband decided to go with a warranty agency recommened by his Mercedes dealership and hasn't had an issue, but he hasn't had a problem with his Mercedes. I drive a Buick Enclave and is in great condition, I keep up with my maintainence and service appointments. 

I've never had to put more than $800 into the vehicle which just hit 100,000 miles.  This Warranty Company is a scam. I stand by everything I say.  If they are not willing to honor something as little as an $800 claim that should be covered under their contract, imagine if you have a major problem with your vehicle.

Please don't purchase a contract with Pinnacle, do your homework, speak with your friends and family members first or go without.  I will be going without for now on.