Report: #976240

Complaint Review: PINZOO Instant PIN

  • Submitted: Fri, November 30, 2012
  • Updated: Sat, December 01, 2012
  • Reported By: Not Happy — Excelsior Minnesota United States of America
  • PINZOO Instant PIN

    United States of America

PINZOO Instant PIN You authorized a payment of $199.79 USD to PINZOO Instant PIN 1-888-697-4173, Internet

*REBUTTAL Owner of company: *REBUTTAL Owner of company: We did NOT BILL you or send out emails - they were spam emails! Please read...

Show customers why they should trust your business over your competitors...

Made 4 purchases on ebay yesterday using our credit card and received the following message today.

You authorized a payment of $199.79 USD to PINZOO Instant PIN 1-888-697-4173

Your funds will be transferred when the merchant processes your payment. Any money in your PayPal account at that time
will be used before any other payment source. To cancel transaction click here.

Thanks for using PayPal. To see the full transaction details, log in to your PayPal account.
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This report was posted on Ripoff Report on 11/30/2012 03:07 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

*REBUTTAL Owner of company: We did NOT BILL you or send out emails - they were spam emails! Please read...

AUTHOR: - (U.S.A.)

Dear reader,

In the past few days, some of you may have received fake PayPal emails, stating that there is a charge for $199.79 authorized to PINZOO Instant PIN. 

YOU WERE NOT CHARGED BY PINZOO OR PAYPAL. There was no actual transaction - it's spam. 

Neither us or PayPal sent you this email. This is a "phishing" email sent by spammers. Numerous successful PayPal stores have been the target of these recent spoof emails attempting to gather information from PayPal customers. The phone number on the emails are invalid and the links will lead you to bogus websites, mostly overseas.

Please forward that email to, then delete it. Pay-Pal's fraud prevention department is aware of these recent spam emails and is working diligently to stop them. Also visit Pay-Pal's Suspicious Activity Page for more information and how you are protected against potential unauthorized activity.

This has been a nightmare for many recipients of these emails and for us as a small company. We have spent the last few days responding to every email and phone call we have received by irate and upset people. We have posted numerous explanations on many of our web pages. Numerous negative feedbacks have been left for PINZOO that have ruined our online reputation in a matter of days. You could say that on some level, the perpetrators have succeeded in falsely tarnishing our good standing with the online community.

We share in everyone's frustration. We apologize for this inconvenience but we are victims of these spammers as well. 

Our toll-free number is 1-888-697-4696
You can reach a live representative from 9am to 6pm PST, 7 days a week 


Edwin Janaslani

P.S. We ask kindly to refrain from leaving us additional negative reports because once posted, they will permanently remain on the internet. If you find out explanation to your satisfaction, please update your original posting as we could really use some kind words :)
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