• Report: #935785
Complaint Review:

planet fitness

  • Submitted: Sat, September 01, 2012
  • Updated: Sat, September 01, 2012

  • Reported By: Ron — cedar creek Texas U.S.A.
planet fitness
1420 south arizona ave chandler, Arizona United States of America

planet fitness Does not send invoices for charges chandler, Arizona

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I went in today and was told I owed $65.  Apparently, my original credit card had expired and they did not notify me. Instead they let serveral months of $10 penalties build up.  I asked them why they didn't notify me and the response was "we don't do that."  I find this surprizing in an age when automated invoices can be easily emailed. I certainly would not have let the charges build up so high had I only known. 

This report was posted on Ripoff Report on 09/01/2012 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/planet-fitness/chandler-arizona-/planet-fitness-does-not-send-invoices-for-charges-chandler-arizona-935785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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