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Report: #935785

Complaint Review:

planet fitness

Submitted: Sat, September 01, 2012
Updated: Sat, September 01, 2012

Reported By: Ron — cedar creek Texas U.S.A.

planet fitness

1420 south arizona ave chandler, Arizona United States of America

Phone: 480.963.4200
Web: www.planetfitness.com
Category: Health Spas

planet fitness Does not send invoices for charges chandler, Arizona

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I went in today and was told I owed $65. Apparently, my original credit card had expired and they did not notify me. Instead they let serveral months of $10 penalties build up. I asked them why they didn't notify me and the response was "we don't do that." I find this surprizing in an age when automated invoices can be easily emailed. I certainly would not have let the charges build up so high had I only known.

This report was posted on Ripoff Report on 09/01/2012 12:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/planet-fitness/chandler-arizona-/planet-fitness-does-not-send-invoices-for-charges-chandler-arizona-935785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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