Report: #956422

Complaint Review: Planet Fitness

  • Submitted: Wed, October 17, 2012
  • Updated: Wed, October 17, 2012
  • Reported By: fredericksburgpf — San Antonio Texas United States of America
  • Planet Fitness
    4400 Fredericksburg Road
    San Antonio, Texas
    United States of America

Planet Fitness Over Charged for cancelled memebership San Antonio, Texas

Show customers why they should trust your business over your competitors...

I cancelled my membership verbally with a representative present at the center after a workout. I asked her if there was anything I needed to sign to void my membership. She told me that she would cancel my membership herself. So I left the fitness center believing my membership would be cancelled and no charges would continue. They still charged me for 4 months. Later I asked them why they were still charging me? Their response was that I was suppose to sign a document or write a letter stating my request for membership cancellation and mail it to some address. The representative NEVER mentioned anything about signing a document or mailing a letter to cancel my membership accordingly.

I was wondering how many other members were lied to and scammed in this manner.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/17/2012 06:33 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.