Complaint Review: Platinum Herbal Wellness - Los Angeles California
- Platinum Herbal Wellness none given Los Angeles, California USA
- Phone: 800-969-5344
- Web: www.platinumherbalwellness.com
- Category: Medical Supplies
Platinum Herbal Wellness I ordered Skincell Pro. I paid shipping cost for the "free" sample. I did see, nor was I aware of a 14 day deadline to cancel or pay the full price of the product, $79.85. Los Angeles California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I received the product on 9/9 and began the trial period. My account was charged the full price on 9/21, only 12 days after receiving it. When I called to complain, I was told the 14 free trial period began on the date of order 9/2, not on the date I received it. I complained that I could not begin the trial until I received the product. The customer support person said, "sorry no refund". I threatened to report this, she put my on hold, then returned and offered a partial refund. I insisted on cancelling my account. The following day I received one email that stated my account was cancelled and my account was not charged, the I received a second email stating my account would receive a partial refund. Then today, I received another email stating my second bottle would be shipped and my account would be charged again.
This report was posted on Ripoff Report on 09/22/2017 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/platinum-herbal-wellness/los-angeles-california-01316/platinum-herbal-wellness-i-ordered-skincell-pro-i-paid-shipping-cost-for-the-free-samp-1401798. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.