Complaint Review: pooldeals.com - Internet
- pooldeals.com niagra New York Internet United States of America
- Phone:
- Web: www.pooldeals.com
- Category: Pools & Saunas
pooldeals.com Poor customer service. Return Fraud Internet
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The absolute WORST and most UNETHICAL company I have ever delt with. I exchanged an item and the company refused to give me my refund. This company only allows 2 weeks to return an item. I called and emailed for almost 2 weeks with NOTHING. On my own dime I paid 85 dollars to return my liner. I waited and tracked via UPS. After I saw that it was recieved I started calling for my refund. After calling numerous times and leaving messages and emailing they finally returned my call only after I sought legal council. They claimed that they never received the item. After providing proof with the UPS tracking order they STILL refused to return it claiming the person that signed for it did not work there. After a month of playing games I put a missing package claim in with UPS I recieved a partial refund (half)a day later. They took out shipping (free shipping)and a restocking fee. Mind you I paid my own return shipping and this was an exchange not a return. DO NOT DEAL WITH THIS COMPANY!!!!!
This report was posted on Ripoff Report on 09/23/2010 09:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pooldealscom/internet/pooldealscom-poor-customer-service-return-fraud-internet-643889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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