POWER WINDOWS AND SIDING OVER PRICED GARBAGE! WINDOWS TOO SMALL FOR HOLES! LOOKS TERRIBLE! PHILADELPHIA Pennsylvania

As Chief Operating Officer of Power Windows and Siding, I feel compelled to respond to the reviews listed on the Insider Pages website.  First, I would like to thank all reviewers, positive and negative, for taking their valuable time to participate in this review process.  We welcome scrutiny of our performance and we value the feedback of our customers experiences.  Our mission is to provide a gratifying remodeling experience to the families we serve and we are dedicated to exceeding their expectations. With this mission in mind, we embrace the feedback and criticism and make changes accordingly. 

In direct response to some of the criticism regarding sales methods, we sincerely apologize for any overly ambitious sales people.  Sometimes sales people who are energetic and determined are viewed as pushy or unethical.  We apologize for that and that issue will be addressed with the staff.  Please be aware, however, that we do provide discounts to families that help us be more efficient, save time and serve more homeowners.  This is simply a matter of economics, not salesmanship.

Finally, as for our products and service, we work tirelessly to satisfy our customers.  When a customer has a frustrating experience, we take that very seriously and will work quickly to remedy the situation. Our standards of quality, ethics and integrity are second to none.  The quality of our products is unparalleled.  Our installers have the highest level of expertise in the industry and we strive for impeccable workmanship.  We have served over 20,000 homeowners and, while we strive for perfection, its not always realistic.  If anyone has had a disappointing experience, call us immediately and we will fix the problem, no questions asked.  It doesnt matter when you were installed or what you had done. We stand behind our work and warranties 100% for life.    We pledge to all our customers an uncompromising commitment to their complete satisfaction. 

Truly,

Asaf Shaposhnick

Chief Operating Officer

As Chief Operating Officer of Power Windows and Siding, I feel compelled to respond to the reviews listed on the Insider Pages website.  First, I would like to thank all reviewers, positive and negative, for taking their valuable time to participate in this review process.  We welcome scrutiny of our performance and we value the feedback of our customers experiences.  Our mission is to provide a gratifying remodeling experience to the families we serve and we are dedicated to exceeding their expectations. With this mission in mind, we embrace the feedback and criticism and make changes accordingly. 

In direct response to some of the criticism regarding sales methods, we sincerely apologize for any overly ambitious sales people.  Sometimes sales people who are energetic and determined are viewed as pushy or unethical.  We apologize for that and that issue will be addressed with the staff.  Please be aware, however, that we do provide discounts to families that help us be more efficient, save time and serve more homeowners.  This is simply a matter of economics, not salesmanship.

Finally, as for our products and service, we work tirelessly to satisfy our customers.  When a customer has a frustrating experience, we take that very seriously and will work quickly to remedy the situation. Our standards of quality, ethics and integrity are second to none.  The quality of our products is unparalleled.  Our installers have the highest level of expertise in the industry and we strive for impeccable workmanship.  We have served over 20,000 homeowners and, while we strive for perfection, its not always realistic.  If anyone has had a disappointing experience, call us immediately and we will fix the problem, no questions asked.  It doesnt matter when you were installed or what you had done. We stand behind our work and warranties 100% for life.    We pledge to all our customers an uncompromising commitment to their complete satisfaction. 

Truly,

Asaf Shaposhnick

Chief Operating Officer