Preferred Law Team Bobbi Collins, Manager American Home Loan CounselorsWendi KartchnerSenior Modification AdvisorWendi Kartchner 888-980-7487 888-334-7255 Fax Number In September 2014- entered into an agreement for services to modify my mortgage. Preferred Law took 4 payments in the amount of $974.00 (Oct 9, Nov 9, Dec 9,2014 and Jan 9, 2015. Feb. 6th received a letter telling me to continue on my file they needed addtional payments in the amount of $274.00 for the next 6 months. They should be STOPPED and COMPLAINTS WITH THE GOV. AND THE BAR ASSOCIATION and CONSUMER PROTECTION should be filed IMMEDIATELY FROM EVERYONE WHO WAS A VICTIM OF 'PREFERRED LAW Sandy Utah

On September 19, 2014, I entered into an agreement with a company called "Preferred Law Team" a women  Wendy Kartchner who represented herself as a Senior Modification Advisor.   I completed pages and pages of forms in which I sent to her and gave her my credit/debit card to process a deposit to begin the mortgage modification process.    

Preferred Law Team withdrew 4 payment each in the amount of $974.00 from my account,  Oct 9, Nov 9,  Dec 9, 2014 and then January 9, 2015.    On February 6, I received another letter for additional funds in the amount of $274.00 for them to continue working on my account and unless it was paid they would need to stop.    Becoming suspicious,   I then called my bank Wells Fargo and spoke to the same person Brianna in lost mitigation who advised me my loan was closed because they filed an insurance claim with FHA on 1/8/2015 and received payment on 1/15/2015.  Brianna also advised me that noone from Preferred Law Team was in contact with them and without my letter of authorization or a conference call they would not be able to release any information.   I then called the FHA/HUD to confirm this and found that indeed FHA paid the insurance claim in which I was provided all the specifics amounts etc.    I then called 601 Gov. Hud Depart in Washington to reconfirm and get the information on next step.        On February 15, 2015 I received the official letter from Wells Fargo and the new mortgage company whom I am working with and have made payment on my new mortgage.

I have called "PREFERRED LAW TEAM for a refund, and completed the "refund request form" they sent me for the review of their audit team.   I never got an answer from them until May in which they refused a refund.    I called the women who set up this file and after discussing this with her for her review.   She has not called me back to date.

Today,  I received a call from a person on this phone number: 801-913-5504 who said he represents Preferred Law Team.   He told me he had all the copies of the emails I sent and requested me to send him copies of all the forms I completed and sent to them.    I told him I was done with Preferred Law Team,  I was not sending him another email and that I have official filed complaints with the FCC,  UTAH BAR,  Consumer Protection Agency etc...... He then started screeming at me calling me a F_________ Liar and  F----------  Dead Beat....    I advised to never call me again and that I was now filing a complaint for my refund and harressment!

Here are the names and the contacts of parties involved in this company.    There are 20 complaints on RIPOFFREPORTS

and tonight I just found a link with your website and various complaints.     I am a single person head of household and cannot afford to lose this money.    Please stop these people and get my money back.

consumer.ftc.gov/blog/six-things-you-can-do-avoid-mortgage-mis-modification

Bobbi Collins

  Manager 

American Home Loan Counselors

 8180 S 700 E #110

Sandy UT 84070

 801.386.5100 EXT 203

Wendi Kartchner
Senior Modification Advisor

888-980-7487 
888-334-7255  Fax Number