• Report: #751604
Complaint Review:

Premier Parking Ventures

  • Submitted: Mon, July 11, 2011
  • Updated: Mon, July 11, 2011

  • Reported By: Diane — North Carolina United States of America
Premier Parking Ventures
1000 W SR 84 Fort Lauderdale, Florida United States of America

Premier Parking Ventures The most unorganized, unprofessional company I have ever used Fort Lauderdale, Florida

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I just got off the Allure of the Seas today. Unfortunately, I chose these clowns for parking too!

Getting picked up last Sunday was a disaster. After trying to find the "business" for an hour, I called the 800 # on my confirmation only to be told that "I'm in Tampa, I don't know where you need to go". So, I call another #, no answer, then another #. A gentleman asnwers and tells me to park at "Karu". This place looked like a seedy strip club with about 20 cars parked in a gated lot and broken Corona bottles. Ok, so we pull in and wait for 20 minutes for the "shuttle".... nothing happens. I call back and within 10 minutes, a lady showed up in her personal SUV. We got dropped off.

The real drama started this morning when I tried to reach them at 7am. Voicemail box was FULL!!!!!!!!!! I called a 3rd #. Got the shuttle bus driver... bingo, right? NO, not at all. This idiot tells me that I cannot get picked up unless I have the yellow smiley face stickers he gave us (4 ladies- me, my mom, and 2 daughters) when he dropped us off. I tried so many times to politely explain to him that HE did not drop us off, a lady did in her personal vehicle and she NEVER mentioned stickers. He said, "NOPE! I dropped you off and I did give them to you...." Then he hung up on me and would NOT answer when I repeatedly called back. This was unbelievable!

I called the 800# again and someone answered. WHEW! I explained what happened and he apologized, sent the idiot to pick us up and off we go, but not until I gave him a piece of my mind. There was another couple in the van with us who had the same complaints.


This report was posted on Ripoff Report on 07/11/2011 05:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/premier-parking-ventures/fort-lauderdale-florida-/premier-parking-ventures-the-most-unorganized-unprofessional-company-i-have-ever-used-fo-751604. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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