Complaint Review: Premium Seats USA -
- Premium Seats USA United States
- Phone:
- Web: https://www.premiumseatsusa.com/
- Category: tickets
Premium Seats USA Repeatably told me that there would be no problem with tickets. I did have a problem.
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I called to confirm that the tickets on my phone would be easy to use and was told there's no problem. I was told numerous times that there would be no issue. Got to the game and was removed from my seats by the stadium staff and taken to an office. After much confusion about the tickets and us missing two innings of the game the situation was rectified.
I called a few days later due to the fact Premium Seats advertizes that customer satisfaction is guaranteed. I complained that I missed 20% of the game and was terribly incomveinced. They refused any type refund or compensation, I was told management would contact me. Well, have not heard a word from Premium Seats. I would never purchase anything from them again and would advise anyone to stay away from Premium Seats.
This report was posted on Ripoff Report on 09/11/2019 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/report/premium-seats-usa/repeatably-told-no-problem-i-1484853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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