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Report: #361316

Complaint Review: PRICELINE - Internet

  • Submitted:
  • Updated:
  • Reported By: Fort Walton Beach Florida
  • Author Confirmed What's this?
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  • PRICELINE PRICELINE.COM Internet U.S.A.

PRICELINE IT'S TIME FOR A CLASS ACTION LAWSUIT AGAINST THESE CROOKS Internet

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I have flown to europe three times in the past using priceline when the other day I booked a trip to Germany for a wedding thursday afternoon. A week went by and to my surprise I looked at my itinery and something wasn't right. They have me sitting in Atlanta for 23 hours. Of course I call up priceline and tell them that this is not the package I thought I was getting. I always have a 2hr layover in Atlanta and nowhere on the itinerary did I see a 23 hour layover until I looked at my hotel reservation which was a day after my deadline. I guess they thought that I wanted to walk the halls of the Atlanta airport like Tom Hanks for 23 hours. WTF... I couldn't get priceline to budge and Delta,well, this lady name joyce was just outright rude and nasty. THIS IS WHEN IT GETS INTERESTING, I EVEN AGREED TO HELP PAY FOR THE JUNK FEES THAT PRICELINE AND DELTA WERE SLAPPING ME WITH BECAUSE I FELT THAT I WASN'T ENTIRELY INNOCENT- NOPE!! SO, AFTER DEALING WITH MY CREDIT CARD COMPANY I DECIDED TO PAY FOR THE CRAP FEES TOTALING ABOUT $900.00 SO I CAN GET TO GERMANY ON TIME. I TALK WITH PRICELINE AND THEY REBOOK MY FLIGHT AND ************THE LADY TELLS ME, WELL, SIR, I CANGET YOU ON THE SAME OUTGOING FLIGHT THAT YOU ORIGINALLY BOOKED LAND IN ATLANTA WITH A 2HR LAYOVER AND GET YOU IN GERMANY ON THURSDAY MORNING!!!!!!!!!! I about came through the roof, that was the flight that I thought I was getting FOR THE SAME PRICE. WHY WOULD PRICELINE EVEN HAVE THAT 23 HOUR LAYOVER FLIGHT AS AN OPTION, AND IF IT'S GOING TO BE A PACKAGE DEAL PRICELINE SHOUL OF INCLUDED A HOTEL ROOM IN ATLANTA AS PART OF THE PACKAGE... OR BETTER YET PUT THE WORDS ********* YOU WILL BE SPENDING THE NIGHT IN ATLANTA- BRING A BIG PILLOW********** IN BOLD LETTERS. Tis whole thing has got me so disgusted. They had me email this Lisa Gilliham lady the vice president and I still haven't heard a word from her. Countless calls, frustrated nights and not a word. I got screwed! Even the lady who I talked to at Priceline said that she has never seen Priceline post a flight with a 23hour layover!... William Shatner actually speaks for these crooks!!!!

Tom xxxxxxx
Fort Walton Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 08/10/2008 11:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/priceline/internet/priceline-its-time-for-a-class-action-lawsuit-against-these-crooks-internet-361316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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