Priceline NAME YOUR OWN PRICE IS A SCAM, Internet

My daughter and I used Priceline to negotiate a price for 2 rooms in the Charleston SC area, using the "Name Your Own Price" feature. The website claims they negotiate up to 60% off the regular price of a room. Their "negotiation" resulted in the payment of the regular price the hotel was charging. Upon complaint, per phone call, a rude representative told us in essence, "too bad for you."  We were told, "When you place a Name Your Own Price request, you should always research the available rates shown on our site, then enter a price that reflects the savings you would like to receive." Please tell me how to research a rate when you aren't informed what hotel/motel they are assigning until you agree to the transaction. We trusted that we would receive at least a 40% discount off the regular price of the room. We have e-mailed them and only receive obviously pre-scripted responses. We are now in the process of filing a complaint with the Better Business Bureau, the Attorney General, and the FTC. We will NEVER use Priceline again!