• Report: #943737
Complaint Review:


  • Submitted: Wed, September 19, 2012
  • Updated: Wed, September 19, 2012

  • Reported By: ankos47 — New Castle Pennsylvania United States of America
Internet United States of America


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My daughter and I used Priceline to negotiate a price for 2 rooms in the Charleston SC area, using the "Name Your Own Price" feature. The website claims they negotiate up to 60% off the regular price of a room. Their "negotiation" resulted in the payment of the regular price the hotel was charging. Upon complaint, per phone call, a rude representative told us in essence, "too bad for you."  We were told, "When you place a Name Your Own Price request, you should always research the available rates shown on our site, then enter a price that reflects the savings you would like to receive." Please tell me how to research a rate when you aren't informed what hotel/motel they are assigning until you agree to the transaction. We trusted that we would receive at least a 40% discount off the regular price of the room. We have e-mailed them and only receive obviously pre-scripted responses. We are now in the process of filing a complaint with the Better Business Bureau, the Attorney General, and the FTC. We will NEVER use Priceline again!

This report was posted on Ripoff Report on 09/19/2012 05:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/priceline/internet/priceline-name-your-own-price-is-a-scam-internet-943737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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