• Report: #745068
Complaint Review:

privacy guard

  • Submitted: Fri, June 24, 2011
  • Updated: Fri, June 24, 2011

  • Reported By: Lonnie M. — fort worth Texas United States of America
privacy guard
Internet United States of America

privacy guard joined credit monitoring service. tried to dispute an inquiry. Was laughed at Internet

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Joined privacy guard for credit monitoring and fraud protection. I checked an alert. Which by the way was promised I would receive an email on any alerts but I did not receive an email. I checked it myself. I found an inquiry had been placed on my credit by a pool company. I called privacy guard to dispute it and the customer service rep. started laughing and said yea we can dispute it but probably nothing will happen. He suggested I call the pool company. I explained to him I had already done that and they said they were investigating it. He repeated Yea we can dispute it but probably nothing will happen. I called back cancelled my membership and asked for a manager. Manager apologized and offered to let me speak to an executive. Guess what? I got a voice mail and have not received a call back. Do not do business with this company. They offer alot but actually do nothing but take your money.

This report was posted on Ripoff Report on 06/24/2011 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/privacy-guard/internet/privacy-guard-joined-credit-monitoring-service-tried-to-dispute-an-inquiry-was-laughed-745068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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