Complaint Review: Protection One - Albuquerque New Mexico
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- Author Confirmed
- Protection One 3351 Candelaria Rd NE, Suite E Albuquerque, New Mexico U.S.A.
- Phone: 800-Get-Help
- Web:
- Category: Emergency Services
Protection One Security Be very careful with home alarm company "Protection One Security" Albuquerque New Mexico
*UPDATE Employee: Dear Brett
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Protection One Security has a 2 year contract that is written to make you think it's for 2 years, but if you don't cancel on your 2 year anniversary, or in my case they lost my cancellation request, Protection One Security will automatically renew contract continually in 1 year intervals.
After 6 months of paying extra monthly payments (2 1/2 years total) and calling continuously I stopped paying and they turned me over to collections. 6 more months of dealing with collection companies (refusing to pay what I don't owe) they started reporting unpaid collection account to credit agencies.
This all took place between 2001-2003. It is now 5 years later and they are still reporting it to credit bureaus (Equifax, TransUnion and Experian) every month.
I am sure other companies use this strategy also (alarm, gym, etc.) but Protection One Security is the one that screwed me and continues to do so.
Brett c
Phoenix, Arizona
U.S.A.
This report was posted on Ripoff Report on 09/26/2008 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/protection-one/albuquerque-new-mexico-87107/protection-one-security-be-very-careful-with-home-alarm-company-protection-one-security-376175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Dear Brett
AUTHOR: Stephanie - (U.S.A.)
SUBMITTED: Wednesday, October 01, 2008
Dear Brett,
I am sorry to hear of your unfortunate experience. Please contact me to discuss your concerns. I look forward to hearing back from you.
Respectfully,
Stephanie Winkler
Executive Customer Relations
Toll: 877-835-3338
Email:stephaniewinkler@protectionone.com
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