Complaint Review: Protron Digital Corporation - City Of Industry California
- Protron Digital Corporation 921 South Azusa Ave. City Of Industry, California U.S.A.
- Phone: 888-257-8899
- Web:
- Category: TVs & VCRs
Protron Digital Corporation AKA Spectroniq RIPPED OFF Not Ones But Twice.... No TV.. No $$ ...Customer Service is a JOKE City Of Industry California
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I bought a 32in Protron LCD..TV.. I was happy with the set but it broke while under warranty.. I contacted the company and was told i would have to return the TV to them @ my cost and they would repair or replace the set in 4 to 6 weeks.
I shipped out the TV the first week of January 2008 @ a cost of $70. After the 4-6 weeks i called and was told that it would be another 10-12 days before i had my TV back...Every time i call i get the same response sorry sir it will be another 10-12 days. There is no manager to speak with (not that they speak english) no supervisor nothing. They can't even give you other contact info.. I contacted the Better Business Bureau Of California and filed a complaint(Protron has Well over 500 companies according to them!!).After 2 unsuccessful tries to reach Protron the BBB cannot go any further..They told me to call the Federal Trade Commission, I did and all they do is take your complaint and suggest you write a letter to the CEO,WTF?? Is there really no hope for the little guy??
john
mount upton, New York
U.S.A.
This report was posted on Ripoff Report on 05/29/2008 10:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/protron-digital-corporation/city-of-industry-california-91748/protron-digital-corporation-aka-spectroniq-ripped-off-not-ones-but-twice-no-tv-no-335441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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