Puppy Spot Guaranteed a teacup puppy and she's a standard dog Hollywood FL

I purchased what I was guaranteed to be a teacup Pomeranian.  While they now state they make no guarantees to the size of the dog, they did listen to recordings and the agent did indeed guarantee this pup would be 5 lbs or under.  At the “ripe old age” of 8 months, this pup is already 12 lbs.  I called and spoke to the office numerous time, each time they assured me that  they would get back to me.

 They blow me off, don’t get back to me and have not kept their word on any type of refund.  Once the pup leaves them, there is no such thing as Customer Service.  I paid $3,749 for a puppy that I could have rescued at the humane society for.  Completely disappointed and let down by this organization and will NEVER recommend them to anyone I know.