• Report: #472070

Complaint Review: Pure Nutrients - Nature Cleanse

  • Submitted: Tue, July 21, 2009
  • Updated: Tue, July 21, 2009

  • Reported By:Prescott Valley Arizona
Pure Nutrients - Nature Cleanse
181 Marsh HIll Road Orange, Connecticut U.S.A.

Pure Nutrients - Nature Cleanse DO not honor cancellation even if you call REPEATEDLY in THEIR time frame still charged $88 Orange Connecticut

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Ordered from "Pure Nutrients" 6/20/09 cancelled the product on 7/3/09, well within their required 15 day free trial period. My checking acct showed a charge of $88.13 on 7/4/09. Called my checking acct they said they would investigate it and do a temporary reversal in the meantime of finding out what was going on. I followed up and called Pure Nutrients and they said they had record of my cancellation and I wasn't being charged the $88. THAT WAS A LIE!

My checking account reversed the charges. THEN 7/20 I have 3 different transactions from "Nature Cleanse" totalling the $88.13 AGAIN! Called now "Nature Cleanse" they say I have an active account and I didn't call within the 30 days to get my money back! They have no record of me calling before! I can't believe they are continuing to get away with this???? How is this not criminal?? I'm sure they have caused many to bounce checks! They offered me a discount of 50%!!! REALLY unbelievable that this is allowed to continue. They are laughing about it.

I have had the charges reversed again on my account and cancelled that card. I don't believe others have been able to recoup their losses but the time I have put into this is ridiculous and not recoverable. Can anyone do anything about this???

Prescott Valley, Arizona

This report was posted on Ripoff Report on 07/21/2009 11:17 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pure-nutrients-nature-cleanse/orange-connecticut-06477/pure-nutrients-nature-cleanse-do-not-honor-cancellation-even-if-you-call-repeatedly-in-t-472070. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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