Complaint Review: Pure Nutrients / Nature Cleanse
- Pure Nutrients / Nature Cleanse
181 Marsh Hill Road
- Phone: 866-779-7568
- Category: Sales People
Pure Nutrients / Nature Cleanse Not only is this a scam and a ripoff, the customer service rep just hung up on me when I called to complain!! Orange Connecticut
When I returned, I was still within the "FREE TRIAL PERIOD" but - of course - had not had time to try the product. I cancelled anyway - or attempted to. It was impossible to get through to Nature Cleanse; I finally did and thought the matter was resolved - and the following week, both the $88 and $93.95 appeared on my bank statement.
When I called, the rep told me that I had "agreed to" the $93.95 charge and that the product had already shipped, so it was too late to credit it back. She said I could not return it unopened because of "FDA regulations" (I don't think the stuff is even regulated by the FDA). Regarding the $88, she said that must have been a system error because she wasn't even seeing it on her screen. She said I'd have to call back later to ask about that.
When I pushed back, she HUNG UP ON ME! So...I'm disputing all charges with my bank and other than that, I'm not sure what else to do. I can't believe I got myself into this mess. I never even opened the stupid bottle.
This report was posted on Ripoff Report on 06/25/2009 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pure-nutrients-nature-cleanse/orange-connecticut-06477/pure-nutrients-nature-cleanse-not-only-is-this-a-scam-and-a-ripoff-the-customer-service-464986. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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