Complaint Review: Quibids - Internet
- Quibids 4 NE 10th St #242 Oklahoma City, OK 73102 Internet United States of America
- Phone: 4052532038
- Web: www.quibids.com
- Category: Internet Services
Quibids www.quibids.com Deceptive Sign-up Charge Internet
*UPDATE Employee: QuiBids Response: First Purchase
*UPDATE Employee: First Purchase
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I was going to sign up for Quibids and attempt to purchase some Christmas items in an auction environment, hopefully saving some money. $60 later, I have a $10 gift card. Why? Because I didn't know I was being charged $60. I didn't realize it until the next day. After I saw the $60.00 charge on my bank account statement, I went back in and did some research. I started the process of registering another account without entering in any credit card information. I had to look carefully to see the $60 charge just for signing up. I'm not going to assert that they don't disclose the charge AT ALL, but I think any reasonable person should be able to look at the process and see that it is clearly designed to mislead people. So, for my $60 in "bids," I now have a $10 gift card. I'm more than willing to forfeit the gift card, which hasn't been shipped yet, and accept a refund, but Quibids is completely unreasonable regarding the matter. They claim that since I used the 100 $0.60 "bids," they can't refund my money. Essentially, they're running a giant online slot machine. Sometimes you win, sometimes you don't - but you still pay. That is NOT an auction. I have very little confidence that anything fair will be done, but if nothing else, hopefully this complaint will prevent someone else from being taken advantage of as well.
This report was posted on Ripoff Report on 10/15/2012 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/quibids/internet/quibids-wwwquibidscom-deceptive-sign-up-charge-internet-955294. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
QuiBids Response: First Purchase
AUTHOR: QuiBids Support Rep - ()
SUBMITTED: Wednesday, August 13, 2014
QuiBids is a pay to participate website, as mentioned at many places on our site including the registration process and QuiBids 101 help section. Any unused portion of your $60.00 first purchase of real bids is eligible for a refund for up to a year. QuiBids is a legitimate business with an A rating with the BBB. You can read more about that here:
http://www.bbb.org/oklahoma-city/business-reviews/internet-auction-service/quibids-in-oklahoma-city-ok-90016706
Please feel free to email us at support@quibids.com or call 1-855-QUIBIDS (784-2437) or 405-253-2038 anytime Monday-Friday 9AM-5PM CST and we will be happy to further assist you!
#1 UPDATE Employee
First Purchase
AUTHOR: J4me10 - (USA)
SUBMITTED: Tuesday, November 20, 2012
We sincerely do apologize for any confusion you may have experienced on Quibids. However,on Quibids you will never be charged for anything without your consent.
Quibids is a pay-to-play system. Creating an account is free, but participating in auctions on the site is not. You first have to purchase bids in packages to use in the auctions. They are .60 a piece, and can be found in packages from 45 all the way up to 300 bids. After you have successfully purchased a bid package, you are free to bid in auctions on the site.
At any time, if you would like a refund on your unused bids, we would be happy to process you a refund. If you would like to contact us personally with any further questions, you can do so by phone at 1-855-QUIBIDS, or by email at support@quibids.com.
Sincerely,
Quibids Support
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