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Report: #1179345

Complaint Review: Rau Builders - New Braunfels Texas

  • Submitted:
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  • Reported By: Cheryl — Rocksprings Texas
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  • Rau Builders multiple address in new braunfels New Braunfels, Texas USA

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Rau Builders,  Ray Rau (owner/builder) was really nice at first...When we put down our deposit and earnest money to begin new construction on our barndominium. He was excited to get started as were my husband and I. March 18, 2013: Day 1 we signed the contract and paid him $27k...then a few days later he called and expressed urgency for an additional payment for windows and doors: "because a guy he knew had them super cheap and doesn't know for how much longer"... so of course we overnighted 2 additional checks.

We met at the property (which was 6 hours away from where we lived)...met with Ray and his crew.. they framed and poured the concrete slab. Yay! We were so excited..seemed it was going to go quickly and we would be in our new barn do minium with the 4 months he estimated for a move in (business was slow at this time). 

After paying for all the metal framing, siding and concrete, we were able to choose the colors, etc...Mr. Rau told us that it would take 5 days to get the metal and 4 days to put it up, then we will start on the inside. 

Needless to say, that didn't happen. There was always an excuse as to why he and his crew couldn't come to the jobsite: "it's too far", "the guys don't want to drive that far", "I'm not making any money on your job", "I'm having marital problems", etc, etc.

Excuse after excuse...He started avoiding my husband's calls and texts...so I texted him from my cell phone (he didn't know my number at that time)...He answered right away...I told him if it's such a pain to complete our job, give us our deposit and earnest monies back, deliver the metal, doors and windows to us and we can go our own way. He said okay, and he would do the figures to see what he owed us. He did actually have one of workers bring out the metal but it was not complete...and his worker who had been so nice before was a complete a*s toward my husband and me.

We never heard back from him. I sent him a letter Certified Mail...apparently he got it but never responded. ..I sent the same letter to him via text, email, Company email, facebook message to him, as well as Rau builders...He definitely read it but never responded. 

Rau Builders Has Screwed Us Out Of 39 THOUSAND DOLLARS!! why is it that this guy can steal from people and never has to answer for it...He doesn't respond or acknowledge therefore it's okay??!!!

I am in Rocksprings Texas and can be found on Facebook with a simple search and message to discuss with anyone else who has had issues with this horrible scam artist. A class action suit should be filed against RAY RAU, JEANNE WELLS RAU and RAU BUILDERS...they are the quintessential crooks.

This report was posted on Ripoff Report on 09/25/2014 07:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rau-builders/new-braunfels-texas/rau-builders-ray-rau-raymond-rau-jeanne-wells-rau-rau-builderscomplete-crooks-bewar-1179345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#5 Consumer Comment

Wonderful Experience

AUTHOR: Castro - ()

POSTED: Wednesday, February 18, 2015

We originally were going to use another Barndo Builder, but after talking to Rau Builders, we decided to build with them.  We were hands on throughout the whole building process...I could call Ray, and he would answer or call me back & take care of any issues if I had any...

He was very knowledgeable...and was a pleasure to work with.  My Barndo has upgrades that we did not have in contract...but Ray felt they would work well with our style of home.  I would recommend Rau Builders in a heartbeat...he works with any kind of budget...he has a crew that listens to you as the consumer & to Ray as the owner.

We are going to buld a mother in law barndo, in the next few months, & Rau Builders, will be building that for us again!

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#4 Consumer Comment

I would not hesitate

AUTHOR: W. Saenz - ()

POSTED: Saturday, January 03, 2015
Rau Builders? I can't speak for anyone else but it was a pleasure to have business with them. I would not hesitate to recommend their service to anyone...
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#3 Consumer Comment

we had a good experience with Rau Builders

AUTHOR: perry s. - ()

POSTED: Tuesday, December 16, 2014
After having several more estimates we decided to go with Rau Builders LLC company. They are absolutely the best and they did an outstanding work!
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#2 General Comment

I was ripped off too by Rau Builders, LLC

AUTHOR: Jessica - ()

POSTED: Wednesday, October 08, 2014

Hello, my name is Jessica and i was alos ripped off by Ray and Jeanne Rau, those two are some smooth talkers. I have hired a attorney an I belive that you and I and my attoney could work togther to take this guy down. Between the two of us, he has got off with a nice lump sum of cash. I would love to talk to you and discuss our cases. 325-642-9823 Please call me.

Jessica Ferguson-Walls

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#1 Consumer Comment

Wish to talk

AUTHOR: Castroville Ranch - ()

POSTED: Wednesday, October 08, 2014

Please call me at your convenience.  My name is Billy Ford, and I too, have been ripped off by Ray.  My cell is 832-315-1009

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