Complaint Review: Reachout Wireless -
- Reachout Wireless USA
- Phone: 8778794444
- Web: reachoutwireless.com
- Category: Cellular Phone Companies
Reachout Wireless Wack A?? Customer Service customer services chicago Illinois
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ReachOut Wireless has terrible Customer Service! Two times I had to deal with them! Once they wouldn't let me pay for the unlimited Minutes which cost me $30 a month! They told me I can NO LONGER GIVE THEM MONEY CAUSE MY PHONE ROAMED!
So I was confused .. 1. You losing money 2. They time they told me about.,, i was home! And what made it worst was they had NO SOLUTIONS, it was a man with a difficult accent who acted as if the world had ended.
The second incident just took place a year later. My phone stop working all together... I called and i Swear i got the same guy.. but he said to me that I have two services, and you can only have one per address! I moved from my previous address as I explained to him, and willing to give him proof.... AGAIN... THE WORLD ENDED... "There's absolutely NOTHING we can do" Clearly whoever moved in my old home has a Government phone... I tried to explained, but he was set on no way to fix this! I worked in customer servicec for 20 years... there is always a resolution! This company has built a terrible reputation, and thats gonna back fire... soon!
This report was posted on Ripoff Report on 11/12/2015 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reachout-wireless/reachout-wireless-wack-a-customer-service-customer-services-chicago-illinois-1267515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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