Report: #743936

Complaint Review: Red Roof Inn

  • Submitted: Wed, June 22, 2011
  • Updated: Wed, June 22, 2011
  • Reported By: brad — milwaukee Wisconsin United States of America
  • Red Roof Inn

    United States of America

Red Roof Inn Gas Card Promotion , Internet

Show customers why they should trust your business over your competitors...

Red Roof Inn's are telling you that you can upgrade your reservation to include a GAS CARD for an additional 10.00, what they don't tell you is that will be taxed at the hotel tax rate upwards of 15% costing you 11.50 or the 10.00 gas card.  When you redeem the card at the gas station, you will pay tax on the gas you purchase, thus making the card worth only 7 or 8 bucks when it's all said and done.  I stayed in Chicago, was not even aware that I was paying for a gas card, said it was included in the was not....their was an upharge of 10.00 with hotel tax of 15%, in addition they would not give me the card until I checked out, forcing me to come to the desk...thus leaving me thinking of how many people do not pick up their card.  When I went to the out of the way Speedway to redeem the card I only got 1.3 gallons of gas.....this is truly a rip off and someone is hiding something.
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