Complaint Review: Redbox
Redbox Charged my credit card for entire retail cost after I returned the dvd's!!! California
*Consumer Comment: Hey Princess
*Consumer Comment: Define "certain amount of time"
*Author of original report: To the moron responding with too much time on their hands!!!'
*General Comment: Rentals...
I rented 3 dvd's and they are like only $1.29 or $1.99 a night or so. I had kept them for a certain amount of time and ended up returning them and was charged the entire retail cost of the dvd's for a whopping total of $82.79...f$@&ing outrage iota and a total RIPOFF! These dvd's will still be used to other customers and I get charged the entire cost of replacement!
I call in irate to a customer service rep and she speaks to a supervisor and offer me a bs 4 free rental compensation. That is bad business to charge someone that much and still reuse the dvd's to there customers. I should have kept them. I will NEVER USE THEM AGAIN and am filing complaints on here, Ripoff Reports, Angie's List, and a bank dispute...and go from there. This is awful how they treat their customers and I rent from them all of the time!
This report was posted on Ripoff Report on 01/23/2014 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/redbox/select-stateprovince/redbox-charged-my-credit-card-for-entire-retail-cost-after-i-returned-the-dvds-califo-1117874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: