Regions bank slidell la.70461 Cancelled bank card in feb 2017 received new card but charges were still added to old card  new card tried again same thing happened they refuse to take responsibility for charges made after new card was received. SLIDELL Louisiana

 In February 2017 we noticed unknown charges being made to our bank account so the Banker suggested that we cancel that card and get a new one which we did. When we received the new card we threw the old card away as instructed and then we notice that we still had charges being made to the old card and also the new card we were told we forgot to cancel the old card. It is their responsibility to cancel the old card that's the reason why they send a new one. They also allowed amounts of $3 $8 and such to to overdraft our account we spoke to them about this and tell them this is never happened before so why now , we told them to make sure this never happens again no overdrafts of any kind. The next Bank statement had the same types of overdrafts and they said they cannot do anything about this but send the new card and they would not allow any more overdrafts and yet we are stuck with over $200 in overdraft fees that we never opted in for we have been a customer for over 4 years and they refused to fix this isn't the whole reason when you get a new bank card is because something was wrong and it is their responsibility to cancel the old one when they send you the new card.  I advise against using Regions bank because they will not fix any of their mistakes did not do not keep records of when you call and talk to them and they do not own up to their own mistakes.