My mother signed up for this website to find a contractor to remodel her bathroom. They sent over sketchy Tim Thompson from Atlanta Tile Installers, who talked a lot of crap from day 1. After the first day that he came and did a free estimate on our bathroom, he called my phone everyday non stop for 3 weeks straight. He was begging for the job and kept asking if we made a decision to choose him as our contractor. I called Renovation Experts and spoke to a Account Rep named Lisha, and asked her for his credentials. She told me that he was legit and that he had a BBB rating of a B, and their website doesn't take anyone with a C or less.
So my mother decided to choose with him (because he was the cheapest). On his first day of work, he kept begging my mother to write him a check and promised to deposit the check once the job was completed. In the 19 hours that he was in our home, all he did was: tear down the tub, put up three or four 2X4s in the wall, and installed the drain and shower head incorrectly!! He didn't show up on the last day of work, but he sure did have enough time to deposit the check that he wasn't suppose to. We couldn't get a hold of him for a whole day. Then Renovation Experts called him and said that he was in the "hospital".
I complained about him to Sean/Shawn, another Renovation Experts representative. Sean wouldn't take his site off their website unless he got 2 complaints about him. Oh, and Sean found out that Tim Thompson doesn't have a contractor's license and he doesn't have a BBB rating of a B. It was another Tim Thompson who lived in South Carolina. The only thing Renovation Experts could do was apologize, but they wouldn't even take that scum bag off their website. Needless to say, we're out $1,450 and we will no longer use Renovation Experts to find scum bag contractors.