Rent-A-Center said they had a worry free guarantee, meaning that they would match any price as long as it was the same merchadise as they had rented to you. North Randall Ohio

The 42 inch plasma TV I received from rent a center I only had it for a little over a week. The $900.oo dollars I was referring to was for another Tv that I traded in for the plasma 42 inch plasma Tv which I also rented from rent a center. I was told that this money would transfer over to the plasma Tv since it cost more than the other Tv, but it did not.

I am not surprised to see an "ex-employee" give you a detailed account of their "worry-free-guanantee".

Now , you know its just another gimmick phrase to get your money. I would guanantee you that if you walk in the same RentaCenter and see the same plasma tv. you will find it renting for the the same terms and weekly price. what a ripoff! Of course, they will NOT tell the next guy they already have $900 paid into it, or that its been rented multiple times. THATS DISCLOSURE that rentacenter will never be honest about.

The "Motley Fool" site you referred to stated a $109 million dollar lawsuit LOST by RentaCenter in New Jersey appeals. just wanted to inform you.

Your "Optional liability/ damage waiver" that you refer to as insurance, is not insurance AT ALL. It is designed to profit RentaCenter with each payment and can not be used as insurance. The word "OPTIONAL" is wher it is your legal right to obtain this waiver or refuse it. Since you already had "renters insurance" the RAC staff misinformed you or coerced you to pay for something that was not necessary.

Typical RentaCenter tactics with no accountability or knowledge of their own advertisement and requirements in regard to advertisements/ legal issues/policies and proceedures for Store managers and District managers.
It takes an ex-employee to state the facts!

BtW Is the Eagle Rental-Purchase in Cleveland, Ohio a franchise of Eagle RTO based out of Canada.? they control 65% of the RTO market share in Canada and announced they will be franchising 38 states here in the USA. Great company with some solid value to rto customers !!

I copied this text regarding the Worry Free Guarantee. It explains itself. If it is not an advertised price they do not have to match it. Also, it must be excercised within the first week of possesion. If you have paid $900 towards the TV than you have had it for a little while. The price of televisions have dropped quite a bit lately. Here you go I hope this helps.

*RAC's "Worry Free Guarantee" includes (1) Matching Any Local Rent-To-Own Business's Advertised Price (competing advertised price must be for similar payment, delivery and product service terms for in-stock new merchandise on the same brand and model), (2) Delivery, Set-Up and Service (delivery and set-up are included and RAC services and maintains the merchandise while on rent) and (3) Money Back Guarantee must be exercised within your first week of possession to receive either merchandise replacement or a refund of the customer's first payment.