• Report: #928178
Complaint Review:

Rent a Terstappen

  • Submitted: Thu, August 16, 2012
  • Updated: Thu, August 16, 2012

  • Reported By: Jack — shelton Washington United States of America
Rent a Terstappen
http://www.terstappen.de/ Internet United States of America

Rent a Terstappen Rental car damage, Internet

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Frankfurt, Germany:  When returned our car to "Rent Terstappen", the man marked on the report "new Damage"  we did not see this and signed the return report.  He did not mark on the picture of the car where this damage was.

Once we returned to the USA They charged our Visa $2,533.48 USD, with the help of the American ACS and the booking company "Car Trawler" we have received a credit of $1,424.30  They still owe us $1,084.54 USD.

If you rent from any rental company in Europe or any where, please take pictures before and after you return the car.  This is a SCAM, I'm not the only one who has had this problem.  More people need to complain when this happens so this practice of Scamming the renter stops.

This report was posted on Ripoff Report on 08/16/2012 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/rent-a-terstappen/internet/rent-a-terstappen-rental-car-damage-internet-928178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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