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Report: #135488

Complaint Review: Risk Management Alternatives, RMA - Toronto Ontario

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  • Reported By: Oswego New York
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  • Risk Management Alternatives, RMA 3080 Young Street Suite 4000 Toronto, Ontario Canada

Risk Management Alternatives, RMA Ripoff harrassment Toronto Ontario Canada

*Consumer Comment: Your account

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American Express sold my $2000 account to RMA. I was broke in the fall and missed 3 payments. The calls have been bad, all day everyday. We set up a payment plan, which they reluctantly accepted, for $100 dollars to be sent every month. After the first $100 was taken out, the phone calls started again. But not just to us. A man named Joseph has called people with the same last name as us asking for me. One happened to be a person at my husband's work. She emailed him saying this man has called her at home and at work looking for me, and even after letting him know we were not related, he still persued. My husband is mortified because Joseph told her he was from Risk Management collecting a debt.

I went through the drive-through at my bank and the girl leaned out and said a man named Joseph had called looking for me. When they told him he had reached a bank, he told her I said I worked there. I never, ever, implied I worked anywhere. I am a stay at home mom, but I feel as though people think I am now lying about work. This man would have them think so.

I do not know how many others he has called, but the worst part is that he had our phone number, our address, and even our bank account number. We are actually making payments to him and he still did this. I called and asked for his last name, but he refused to give it to me. So why the calls to different people? I live in a small town where everyone knows eveyone. I forgot to mention he called my in-laws as well. I feel bullied and embarassed. Isn't there any justice? We are paying this bill!

Anonymous
upstate, New York
U.S.A.

This report was posted on Ripoff Report on 03/18/2005 08:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/risk-management-alternatives-rma/toronto-ontario-m493n1/risk-management-alternatives-rma-ripoff-harrassment-toronto-ontario-canada-135488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Your account

AUTHOR: Jitinderpal - (Canada)

POSTED: Friday, June 12, 2009

American Express does not sell debts to debt collectors they assign the account to the company for collections. An behaviour that you feel is not acceptable you have the right to complain to the client.

The collection agency does have the right demand the debt payable in full as you are in default of a legally binding contract. Payment arrangements once an account is assigned to a 3rd party is a courtesy not a right.

if you do feel harrassed you could have filed a compliant with the FTC (federal trade commission) but from your story, I can't see how the collector breach the FDCPA

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