Complaint Review: Rocket Comm-SVCS EFAX & VMAIL - Internet
- Rocket Comm-SVCS EFAX & VMAIL rocketvoicemail.com Internet U.S.A.
- Phone:
- Web:
- Category: Telephone Companies
Rocket Comm-SVCS EFAX & VMAIL Billing charge of $12.95 for Enhanced Services Billing Inc was received through AT&T rocketvoicemail.com On The East Coast Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On May 2008, the first billing charge of $12.95 for Enhanced Services Billing Inc. was received through AT&T. When it appeared in June 2008, a call was made to customer service that could give no reason for the charge and would not look into it. The billing save phone number 888-300-0549 is for Rocket Communications who I called immediately. They were closed because the company is located on the East coast, but I could leave my name and number for a return call that I did.
The next morning I called and waited for a customer service lady who said that I had signed up on the internet (possibly a win a price deal that I don't remember) and service was implemented. I explained I do not want or use this service and request a full refund. She said it would take two months and a credit would appear. The return call was never received. The customer service lady Emmy is calendared for two months if the credit does not appear.
If necessary, I will report to the BBB. The company's answering machine does offer to opt out of their service; however, you will never receive a credit for back charges. They truly are a spam company.
Blondie
Rocklin, California
U.S.A.
This report was posted on Ripoff Report on 07/29/2008 08:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rocket-comm-svcs-efax-vmail/internet/rocket-comm-svcs-efax-vmail-billing-charge-of-1295-for-enhanced-services-billing-inc-w-357200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.