Complaint Review: ROGERS COMMUNICATIONS - Ontario
- ROGERS COMMUNICATIONS Ontario Canada
- Phone:
- Web:
- Category: Cellular Phone Companies
ROGERS COMMUNICATIONS - ROGERS AT&T CONTRACT DISPUTE Ontario Canada
*Consumer Comment: Contract Terms
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
About 5 years ago my girlfriend and I went into a Rogers cell phone store in a mall in Red Deer Alberta and signed up for a new cell phone on a 2 year contract. We decided not to renew our contract after the 2 years was up and went with a new cell phone company. A couple three months after our Rogers contract had elapsed we recieved a notice that our cell phone had been temporarely suspended due to failure to pay the bill. I told them we did not wish to recontract with them and should not be billed for anything beyond our original contract. The rep. informed me that we were on a 3 year contract, not 2. I corrected HIM and said, no we definately chose the shorter 2 year term. He asked if we had our contract to prove that, which who knows where it was after 2 years. I asked him if he had a copy proving that we were on a 3 year term and he stated no. I told him that if he could provide a contract with our signature then I would happily pay the balance supposedly owed, and bid him farewell. That was roughly in 2004. Now in Dec. of 2008 my now ex girlfriend recieves a letter from a lawyer saying she owes $1611.00 dollars. WOW, Now I know why websites like ihaterogers.ca exists.
Harley
Red Deer, Alberta
Canada
This report was posted on Ripoff Report on 12/17/2008 05:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rogers-communications/ontario/rogers-communications-rogers-att-contract-dispute-ontariocanada-402495. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
Contract Terms
AUTHOR: Cheryl - (Canada)
SUBMITTED: Monday, March 30, 2009
Nowhere in your complaint do you mention you contacted Rogers before your contract ended to inform them of your wish to cancel. When your term ends you go onto month to month unless you inform Rogers 30 days prior your intent to cancel. Failing to make the payments after your term ends doesn't mean your account is cancelled as Rogers is still providing your services to you as you didn't take the necessary steps to cancel. So sorry about your luck, you do owe this money and it will affect your credit and will be assigned to a third party collection agency.
Advertisers above have met our
strict standards for business conduct.