Complaint Review: Rpm Outlet - Houston Texas
- Rpm Outlet 11821 S Sam Houston Pkwy W Houston, Texas U.S.A.
- Phone: 281-854 0300
- Web:
- Category: Auto Parts
Rpm Outlet Rpm Oulet WARNING! DO NOT OREDER ANYTHING FROM RPM OUTLET! Houston Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered some parts from Rpm Outlet back in dec of 08. Still don't have anything yet. Try to contact them many times and no one got back with me. This place is really unreliable when it comes to customer service and fast shipping. They have many hidden fees for returning parts. And you WILL NOT get your money back. They will give you store credit and you will have to pay a restocking fee.
They don't want to help you. They just want your money. Look at this
https://www.hostedsupport.com/support/index.cfm?C=17842
The waiting times for calling about order info. 90mins to 6 hours waiting on the phone. Sounds ridiculous because it is. Looks like they got tired of people calling and yelling at them about their orders.
Next, heres one of the responses they have for everyone on here reporting them.....
We here at RPM Outlet work very hard to try and keep all items in stock and shipped to the customer in a timely manner. We also have a newly reconstructed customer service department ready to handle any issues that a customer may have. However, as found with all buisnesses, considering the high volume of orders coming in and going out, there is bound to be a few unsatisfied customers. We do strive for total customer satifaction, and work very hard to resolve any issues a customer may have. For every dissatisfied customer there are a thousand satisfied customers. Unfortunately, there are little or no forums or websites designed for people to post positive information. Don't take their word for it, come and find out for yourself how wonderful RPM Outlet is for your aftermarket performance car needs.
That is complete crap and lies. They have not helped me yet and they probably will not. But I really don't care anymore. I don't even have the car I ordered the parts for anymore. I do care about this happening to people with larger orders and alot more money invested. The bottom line is this place sucks. Please consider a different company to do business with.
Boy
penns grove, New Jersey
U.S.A.
This report was posted on Ripoff Report on 05/14/2009 06:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rpm-outlet/houston-texas-77031-2360/rpm-outlet-rpm-oulet-warning-do-not-oreder-anything-from-rpm-outlet-houston-texas-452027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.