Ruby Tuesday ripoff Saint Louis Missouri

That was a little too much. I have worked for Rubys for 5 years, and there is no truth in anything you said. #1. You get paid the server minimum wage for your state. If you don't like it, quit. #2. Our insurance is not half bad. You should be happy we offer it. It can also be cancelled at anytime. You just can't change it except for once a year. #3. You don't have to deliver menus anywhere. I do the catering in my restaurant, so I deliver menus and advertising. This week alone I made $500 in catering tips. To Go does get paid more that servers, so driving 15 miles a day to deliver menus costs you a gallon of gas. Find a hospital and cover it. #4. Maybe you need to sit and talk to your managers, if they'll listen. You sound like the person they pawn everything off on because no matter what you're going to complain. #5. Don't ever say that corporate doesn't do anything for their complaints. They do a lot more than most other companies would ever do

You could change the name of the company to any other restaurant and it could fit it also. These are typical of issues within a single unit and not with the company. You complain of "constant menu changes " but I can say for certain that they don't change anymore than most other chains. They do a big change in the fall and maybe 1 or 2 other small changes. It's never anything that's not easily adaptable for most people.
You complain of "lack of employee benefits" but Ruby's has the option of day one benefits so I'm not sure what you're talking about (unless you work for a franchise and they may be different) The employees benefits are the same as the managers and I have my whole family on my plan (my husband works for the post office and our insurance at Ruby's is better and the post office doesn't have dental insurance and I think our insurance is pretty decent. All insurance companies won't let you cancel until open enrollment unless death, divorce, school, etc. changes.
You complain of "servers to pick up the tab because the company doesn't feel the need to pay the hostess, salad bar attendant, bartender " they don't have to tip out a whole lot of money to these people. And there's a reason for all of it. It's very common in the business for servers to tip out bartenders and hostess staff. If they made $70 they may tip out 6 for all 3. And if your unit makes servers pay for the appetizer for not suggesting it, they are wrong but that's not a company policy, that's the unit who is wrong which is the managers. I can say that after I bought one of the appetizers because the servers didn't suggest it, I would suggest they better start doing their job or maybe they should be paying for them. But actually making them pay for it would never happen.
You complain of "I find that this company spends more time finding new ways to make money by opening stores in Afghanistan (literally) or wherever, to actually concentrate on fixing what's wrong with the existing stores."can you back this statement up?
You say "Our company has received countless complaints and emails to the corporate offices in Knoxville, TN and nothing is ever done. "Oh we'll just send out a gift certificate". That's is how issues are resolved or they're not resolved at all. " Again can you back this up? I can tell you for a fact that when I have a guest complaint in my unit, it's not just answered with sending out some free food. everyone involved in the matter has a discussion and if we mess up, we do send out gift certs. There's so much competition and we need to keep our guests happy. If we mess up, we have to correct it. It's all pretty simple. If they aren't happy, they shouldn't have to pay!
You complain of "Each year, I have to buy new uniform because it changes almost as much as the menu." This is an exaggeration even though it may feel like it's changed that much, it really hasn't or doesn't.
You say "And yet, we do not get reinbursed for gas" I pay my staff gas money every time they drive somewhere for me. So your issue is not with the company, it's with your unit.
You say "Yes, all of this and more is going on at your local ruby tuesdays" No it's not! some of us run good honest stores and have very happy staff who work for us.
You say "Take it from a real cook" a real cook would be trying to offer solutions and try to make things better then trying to sabotage the company you work for. what have you done personally to try to talk about these issues?
You say "Ruby tuesday proves itself to be a rip off to its employees and customers time and time again" and again, I say you couldn't be any more wrong than you are. This company cares so much about the guest that it amazes me at times. That's their number one priority as it should. And I make it my job to make sure my staff is happy and well taken care of. Happy employees will love their jobs and take great care of our guests. I'm part of the team so I feel like it's my duty to care for the guests and the staff. You may just work for people who could use a little help with dealing with staff or you could be really uninformed about the many things you accuse them of. I found many errors with your comments. You have issues within your unit and not the company so I feel it's really wrong to be slamming Ruby Tuesday's as a whole. This is not the norm and it does not go on everywhere. I could go anywhere and find a management job as I have a ton of experience but I love this company and feel they do an awesome job. They make mistakes but they also fix them when they are aware of them.

I work for Ruby Tuesday and strongly disagree that Ruby Tuesday is a "rip off". I have only worked there for a year and a half and am already a shift leader. I have been in all the positions and know how this company works. First, i'll admit, the insurance is crappy but most restaurants don't even offer insurance to server/host/bartender positions so at least they have the option. Second, there is no rule that if a server does not suggest a certain appetizer then they have to pay for it. The appetizer is simply on the house and not out of the servers pockets. The server would just be made aware of it and told to make sure they are suggesting. Third, most host positions are paid by "tipouts" at most restaurants. Just like the servers, their wages mostly depend on tips. Not a bad thing since our hostesses usually average around nine dollars an hour. It does not hurt the servers either since they only tip out 1.5% of their sales. Pocket change. Wow. And as for the to go person driving around, it is their choice to do so and they are not made to. Ruby Tuesday is a great company to work for and there are a ton of promotion opportunities. Obviously you haven't done a good enough job for them to promote you and maybe that's why you are so bitter. Maybe you should go work for one of the other companies that are supposedly begging for you to do so.