Complaint Review: SafeCart - Victoria British Columbia
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- Author Confirmed
- SafeCart 780 Tolmie Ave. Suite 201 Victoria, British Columbia Canada
- Phone: 800-209-6437
- Web:
- Category: Internet Fraud
SafeCart Safecart promises a 15 day money back guarantee but when you contact them, they will ignore you. Victoria, British Columbia
*UPDATE Employee: Driver Genis purchase
Show customers why they should trust your business over your competitors...
I purchased a copy of driver genius and the website state that they would provide a 15 day money back guarantee if not 100% satisfied. When I ordered the product I received the license through a pop up screen but never an email confirmation. 3 days later I had to reinstall my OS and I have not been able to get a response from safecart. I would not recommend anyone purchasing any products from this company.
Wrebhan
Orlando, Florida
U.S.A.
This report was posted on Ripoff Report on 02/10/2009 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart/victoria-british-columbia-v8x-3w4/safecart-safecart-promises-a-15-day-money-back-guarantee-but-when-you-contact-them-they-w-422466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Driver Genis purchase
AUTHOR: Christine - (Canada)
SUBMITTED: Monday, March 09, 2009
Hello Wrebhan,
I am sorry to hear about the problems you had experienced when contacting us. Our Customer Support team strives to respond back to emails within 24 hours excluding weekends when we are closed and we have consistently reached these goals for the past 30 days. Having said that, we would be happy to address this matter for you at any time, regardless of the time that has elapsed since you had purchased your software.
Please write back into us at customerservice@safecart.com and we will be happy to help you.
Best wishes,
Christine
SafeCart Customer Support
www.SafeCart.com
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