• Report: #1065170
Complaint Review:


  • Submitted: Mon, July 08, 2013
  • Updated: Mon, July 08, 2013

  • Reported By: dnmfrn — rincon Georgia
2901 SUMMIT AVE SUITE 100 Plano, Texas USA

SAMSUNG REPAIR CENTER,RSI LCD screen cracked in direct sunlight. I sent my phone to samsung and they claim it has Liquid damaged on PBA components Plano Texas

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 Samsung Galaxy S2 LCD screen cracked after being in direct sunlight. I work outside so my phone is with me. Called Samsung to report the defect to the manufacture. The reply i got was it was an extreme weather condition. I complained more and they sent me a repair ticket and shipping info. This phone is only 6 months old.still under the manufacture warrenty. This is a lame finding for liquid damage if the LCD screen cracked.

Repair Status

Ticket Number
current status
service requested date customer's unit received date
expected repair date completed date
ship date tracking no. (to samsung) 1Z6VF6378790915461
carrier name tracking no. (from samsung) 1Z6VF6370299166226
message from samsung

This report was posted on Ripoff Report on 07/08/2013 08:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/samsung-repair-centerrsi/plano-texas-75074/samsung-repair-centerrsi-lcd-screen-cracked-in-direct-sunlight-i-sent-my-phone-to-sams-1065170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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