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Report: #334220

Complaint Review: Savefuel.ca - Vineland Ontario

  • Submitted:
  • Updated:
  • Reported By: San Diego California
  • Author Confirmed What's this?
  • Why?
  • Savefuel.ca 4309 Springcreek, Vineland, Ontario Canada

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This has never happened to me in my entire life. I did the research, I called and spoke to an individual (John), I asked the right questions, and ordered a kit that was 3 times the cost of any of the competition. I was even satisfied with the ship time. 12 days later I received a box.

I opened the box and was horrified.

I did get some tube, wires, a relay and a different gauge than was pictured.
However, I could deal with that... But the generator is a hoax.
What I got was a steel box with 6 holes in it... Useless.

You have to see it to believe it:
http://sdweb.com/SL50/sad.htm

I figured it had to be a packaging mistake. So I emailed using the automated system multiple times. I included images and contact information.

The next day I called every number and tried every extension. All mail boxes full.
Just like all the other complaints. I will give it another day, but from what I can tell, for the first time ever, I will have to do a charge back on my Credit card.

Sdweb
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 05/22/2008 09:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/savefuelca/vineland-ontario-l0r2c/savefuelca-ordered-a-kit-got-bits-and-pieces-nothing-that-will-work-now-no-response-334220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
4Employee/Owner

#5 REBUTTAL Owner of company

You did get what you ordered

AUTHOR: Jaco - (Canada)

POSTED: Thursday, June 26, 2008

Hi Sdweb

as per the instructions, there is minor, about 5 minutes, assembly
required on the SL model you purchased.

This is due to the fact that small external parts get broken in shipping
causing needless delays

The reason the entire system is sealed is for
2 reasons, one it will last longer as all parts are welded into the unit
and 2 there is no change for leaks.

I encourage you to take the 5 minutes, assemble the kit, then install it.

We have thousands of satisfied clients just like you.

I will review the site to ensure the 5 minute assembly requirement is posted somewhere.

Jaco

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#4 REBUTTAL Owner of company

You did get what you ordered

AUTHOR: Jaco - (Canada)

POSTED: Thursday, June 26, 2008

Hi Sdweb

as per the instructions, there is minor, about 5 minutes, assembly
required on the SL model you purchased.

This is due to the fact that small external parts get broken in shipping
causing needless delays

The reason the entire system is sealed is for
2 reasons, one it will last longer as all parts are welded into the unit
and 2 there is no change for leaks.

I encourage you to take the 5 minutes, assemble the kit, then install it.

We have thousands of satisfied clients just like you.

I will review the site to ensure the 5 minute assembly requirement is posted somewhere.

Jaco

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#3 REBUTTAL Owner of company

You did get what you ordered

AUTHOR: Jaco - (Canada)

POSTED: Thursday, June 26, 2008

Hi Sdweb

as per the instructions, there is minor, about 5 minutes, assembly
required on the SL model you purchased.

This is due to the fact that small external parts get broken in shipping
causing needless delays

The reason the entire system is sealed is for
2 reasons, one it will last longer as all parts are welded into the unit
and 2 there is no change for leaks.

I encourage you to take the 5 minutes, assemble the kit, then install it.

We have thousands of satisfied clients just like you.

I will review the site to ensure the 5 minute assembly requirement is posted somewhere.

Jaco

Respond to this report!
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#2 REBUTTAL Owner of company

You did get what you ordered

AUTHOR: Jaco - (Canada)

POSTED: Thursday, June 26, 2008

Hi Sdweb

as per the instructions, there is minor, about 5 minutes, assembly
required on the SL model you purchased.

This is due to the fact that small external parts get broken in shipping
causing needless delays

The reason the entire system is sealed is for
2 reasons, one it will last longer as all parts are welded into the unit
and 2 there is no change for leaks.

I encourage you to take the 5 minutes, assemble the kit, then install it.

We have thousands of satisfied clients just like you.

I will review the site to ensure the 5 minute assembly requirement is posted somewhere.

Jaco

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#1 Consumer Comment

Want to buy some beachfront property, or maybe a bridge?

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, May 22, 2008

In all of this research you did, did it ever occur to you that if all that was needed to increase the fuel economy of anything was some fancy gizmo for $30-$1000, at least one vehicle manufacturer somewhere would use it and get the Federal Government(here and Canada) off their backs?

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