• Report: #723763
Complaint Review:


  • Submitted: Fri, April 29, 2011
  • Updated: Fri, April 29, 2011

  • Reported By: charles — galax Virginia United States of America
Internet United States of America

SBO-Online.org False unsoliciated billing on my Centurylink telephone bill Internet

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I recieved a billing on my telephone bill for which I had not authorized. When I called the SBO-ONLINE.org for which it was listed theytold me it was for small business consulting, internet service, telephone long distance service. The representitive gave me my wifes name, our address, and my wifes email address as having responded to an ad on the net for their service. I went back and checked and the "confirmation email" she told me that had been returned to verify sign up was in my wifes trash account and had not even been opened.

This company has obviously set up a phishing scam to obtain information and then begins the billing of people , who probably like me, have auto payment of the telephone bill set up. They have done this in hopes of people not paying attention to the billing statements. I would not have caught this if I hadn't noticed the difference in my charge to my credit card. The service this company provides would have done me no good anyway, I have unlimited internet use and long distance with my phone company.

I have also filled a complaint with the BBB about this. I contacted the company and the rep told me that it would be refunded but might take up to two billing cycles depending on how long the telephone company had it's reporting cycle for complaints set up. I will be watching my bill very close to see if they actually do this. I have contacted CenturyLink telephone to report this to them since the rep from SBO seemed very interested on if I had called my telephone company yet.

This report was posted on Ripoff Report on 04/29/2011 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sbo-onlineorg/internet/sbo-onlineorg-false-unsoliciated-billing-on-my-centurylink-telephone-bill-internet-723763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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